Payment Policy

At Sorreti, we prioritize safety and convenience. Below you will find details on the payment methods we accept and how they are processed.

Accepted Payment Methods

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, UnionPay
  • Digital Wallets: Apple Pay, Google Pay

How Payments Work

  1. Select your preferred payment method at checkout.
  2. Enter the required details (card information or wallet authentication).
  3. Confirm your payment to finalize your order.
  4. A confirmation email will be sent after successful payment.

Security

All transactions are protected with SSL encryption and comply with international security standards. Sensitive payment details are never stored on our servers.

Refunds and Cancellations

Refunds are issued to the original payment method in accordance with our Return & Refund Policy. Processing times may vary depending on your bank or payment provider.

Customer Support

If you have questions about payments, please contact us:

  • Website Name: Sorreti
  • Company Name: Ecomshift LTD
  • Company Number: 16517761
  • Address: 128 City Road, London, Greater London, EC1V 2NX, United Kingdom
  • Email: info@sorreti.com
  • Contact Form: Click here
  • Phone: +44 7723669602
  • Customer Service:
    • Monday to Friday: 8:00 AM – 5:00 PM (AEST/AEDT).
    • Saturday to Sunday: 10:00 AM – 4:00 PM (AEST/AEDT).
    • Average response time: within 24 hours.